12 homes in Ningbo have serious problems

Furniture articles

Identify 12 serious quality problems of furniture

The reporter noticed that the "Regulations" specified 12 serious quality problems of furniture products in the appendix, and provided an effective reference for consumers, operators and producers to define "what are the serious quality problems of furniture products".

According to the "Regulations", the following 12 cases of furniture products can be defined as serious quality problems: broken tenons at the joint of the tenon or loose connection of the embedded connector is not repairable; visible parts are obviously deformed; the structure is loose, which seriously affects the use of the product Performance; there are live insects (except for a small number of worm holes that do not affect the appearance quality, and can prove that they have been treated with insecticides); the main parts are broken or damaged; there is decay that affects the appearance quality, structural strength and hygiene, such as : Wood or liner mildew and decay; there are cracks that affect the structural strength or appearance of the product; the mechanism locking device fails, affecting personal safety; the exposed periphery of the glass is not edged; the glass breaks under normal use; the human contact parts are Acute angles or gaps (non-technical) that may cause injury, such as: spring puncturing the pad surface, breaking the spring; breaking the leather surface.

If you have serious quality problems, you can return the full amount within 90 days

Article 10 of the "Regulations" states that within 90 days from the date of delivery, a serious quality problem occurs, and consumers can choose to return, exchange, or repair. When returning the goods, the payment shall be refunded at one time at the original purchase price, and no depreciation fee shall be charged. Article 11 points out that within 180 days from the date of delivery of the goods, serious quality problems occur and consumers can choose to exchange or repair. When exchanging goods, consumers should exchange goods of the same specifications, models, and types for free.

E-bike articles

Products still need to provide spare parts within 5 years

For many consumers who are confused about the "what parts can be obtained after the production of electric bicycles is stopped", the "Measures" made specific provisions. The second paragraph of Article 7 of the Measures states that it is guaranteed to continue to provide spare parts (including: frame, front fork, handlebar, motor, controller, charger) that meet the technical requirements within 5 years after the product is discontinued.

The specific contents of the main components during the "Three Guarantees" period have also been defined. Article 12 of the "Measures" states that during the period of validity of the "Three Guarantees", the main components: motors, controllers, transmission systems, and braking systems, which cannot be used normally after two repairs, shall be repaired by consumers with repairs Record and prove that the distributor is responsible for free replacement of goods of the same model and specification for consumers. If there are no commodities of the same model and specifications, and consumers are unwilling to exchange commodities of other models and specifications and demand a return of goods, the distributor shall promptly return the payment in full at the invoice price.

The depreciation fee is 0.1% per day

At the same time, the "Measures" also clarified the depreciation fee standards for electric bicycles. The second paragraph of Article 12 of the Measures states that for used commodities, the daily depreciation charge shall be charged at a maximum of one thousandth of the original purchase price (the storage battery is three thousandths). If there is a product of the same model and specification and the consumer is unwilling to exchange it and asks for a return, it should be returned. The depreciation fee is charged daily for the used product at a maximum of 0.1% of the original purchase price. The fourth paragraph points out that the depreciation charge is calculated from the date of delivery to the date of return of goods, during which time deducted for repair and return to the factory should be deducted.

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